Teleperitagens, the CloudWorks product for video inspections.
The adjuster sends a link by SMS or email, the policyholder opens the camera in their phone's browser and the inspection happens by video, with nothing to install. When the session ends, the PDF report is ready, under your company's brand.
Accounts, credits and demos are handled at teleperitagens.pt (in Portuguese).
Product website: teleperitagens.pt ↗
The essentials.
Nothing to install
The policyholder gets a link by SMS or email and opens the camera in the browser. The adjuster works in the browser, with photos, video, annotations and chat during the session.
Under your brand
PDF report, SMS sender name and email carry your company's identity. The PDF can include the damage estimate and the settlement proposal.
Prepaid credits
One session uses one credit. No subscription and no expiry date. New accounts include credits to try it out.
Traceable evidence
SHA-256 hash on every file, signed URLs and an audit trail. Files stored in the EU (Hetzner, Germany) and deleted after 90 days by default. REST API and event notifications.
Who it is for.
For loss-adjusting firms that want to handle by video the claims where a trip isn't worth it, and for insurers' claims teams. Whether to inspect remotely or on site is always the adjuster's decision.
PeritOS and Teleperitagens are products of CloudWorks, Lda. They work independently: PeritOS manages the whole loss-adjusting process; Teleperitagens runs video inspections. You can use one, the other, or both.
Frequently asked questions
Do I need to install anything?
No. The adjuster uses the platform in the browser and the policyholder opens the link on their phone.
How much does it cost?
It runs on prepaid credits: one session, one credit, no subscription. Prices are shown in the platform and in proposals, at teleperitagens.pt.
Is it available outside Portugal?
Not yet. Teleperitagens is available in Portugal, and Spain is next. Leave your email and we'll let you know.
See Teleperitagens at teleperitagens.pt.
Working in Portugal? Get started or request a demo on the product website.