Claims inspections, managed end to end. On site or remote.
CloudWorks builds the software that runs a loss-adjusting firm without paper, double data entry or missed deadlines. PeritOS runs the operation, from the insurer's assignment to the paid fee. Teleperitagens handles video inspections under your own brand.
30 minutes, using your own processes. No commitment.
What slows down a claims inspection is rarely the inspection.
- 01
Assignments that arrive by email.
Someone has to copy them, one by one, into another system. Then again into the report.
- 02
Adjusters in the field without context.
No claim history, no earlier photos, no idea what the insurer asked for.
- 03
Deadlines you only see once they are missed.
The SLA sits in a contract. The alert should be on screen.
- 04
Fees in spreadsheets.
At month end, hours spent matching cases, travel and penalties.
Each of these frictions costs minutes. Multiplied by hundreds of cases a month, they cost the firm its margin.
Two products, one operation.
Use either one on its own, or both together.
PeritOS: the operating system for claims inspection.
Assignments, allocation, adjuster app, reports, deadlines and invoicing in one platform, connected to insurers' systems.
- Assignments arrive automatically from the insurer
- Allocation by area, availability and specialism
- Deadline alerts before the SLA is breached
- Fees and payments calculated for you
PeritOS is the evolution of the Plataforma de Gestão de Peritagens.
Teleperitagens: remote inspections, under your brand.
The policyholder gets a link, opens the camera and the inspection happens. No app, no travel. The report is ready when the session ends.
- Nothing for the policyholder to install. Works on any phone
- Reports, SMS and emails carry your logo
- PDF report ready when the session ends
From assignment to fee, without copying anything.
- 1
Receive.
The assignment goes from the insurer straight into PeritOS. No email, no re-keying.
- 2
Allocate.
PeritOS assigns the right adjuster by area, availability and specialism.
- 3
Inspect.
On site with the adjuster app, even offline. Or remotely, with Teleperitagens.
- 4
Deliver.
The report, photos and metadata go back to the insurer's system automatically.
- 5
Invoice.
Fees, bonuses and penalties calculated. Batch payments ready to send.
Teleperitagens connects to PeritOS, or to any other system, through an API and webhooks.
Built for people whose business is claims inspection.
In production, not in a slide deck.
PeritOS was born inside a working loss-adjusting firm in Portugal. In-house teams and external adjusters use it every day, connected to insurers' systems.
- continuous monitoring
- 24/7
Claims data needs more than good intentions.
GDPR by design.
Role-based access profiles, with consent handled within the process.
Immutable audit log.
Every access is recorded.
Data in the European Union.
EU hosting, encrypted in transit and at rest.
Daily backups.
Isolated and tested.
We build it. We run it.
We know the sector.
We design for adjusters, coordinators and insurers, not for generic "users".
It fits how you work.
Rules, deadlines, forms and profiles are configurable. Your process does not have to change to fit the software.
We don't deliver and disappear.
24/7 monitoring, a helpdesk staffed by real people and continuous product development.
Frequently asked questions
What is the difference between PeritOS and Teleperitagens?
PeritOS runs the whole operation of a firm or an adjuster network: assignments, allocation, reports, deadlines and invoicing. Teleperitagens does one thing: video inspections under your brand. You can use either on its own, or both together.
Does PeritOS replace the Plataforma de Gestão de Peritagens?
Yes. PeritOS is the evolution of that platform. Existing customers move across with their data, settings and integrations, on a plan agreed with us.
Does PeritOS connect to my insurer's system?
That is what it was built for. Assignments arrive automatically, and reports, photos and metadata go back to the insurer's system. In the demo we show the integrations already in production.
Is it available outside Portugal?
PeritOS was built and proven in Portugal and is available across Portugal and Spain. We are open to conversations with firms and insurers in other markets. Teleperitagens launches in Portugal first, with Spain next.
How do we get started?
With a 30-minute demo, using your own processes. Then we prepare a proposal for your operation. Teleperitagens launches in Portugal first, with Spain next.
Where is the data stored?
In the European Union, with encryption, daily backups and a record of every access. Details in Security and GDPR.
See PeritOS running your own processes.
Thirty minutes. We walk through a full assignment, using your firm's rules.
We also build custom software and provide managed hosting for our clients. Custom software services (in Portuguese)